Privacy Policy

We collect information you provide directly to us when you place an order, create an account, or contact us. This includes:

• Contact & Shipping Information: Name, email address, phone number, shipping address, and billing address.
• Order & Transaction Information: Products purchased, order history, payment method (processed via Razorpay), and transaction IDs.
• Communication Preferences: Email preferences for order updates, marketing communications, and newsletter subscriptions.
• Website Usage Data: IP address, browser type, pages visited, and referral source via standard web analytics.

• Order Processing & Fulfillment: To process, pack, and ship your orders, and to communicate order status updates.
• Payment Processing: Payments are handled securely by Razorpay. We do not store full card details on our servers.
• Customer Communication: To send transactional emails (order confirmation, shipping updates, delivery notifications) and respond to support inquiries.
• Service Improvement: To analyze website usage, improve our products, and personalize your experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We share data only with trusted service providers who help us operate our business:

• Razorpay: Payment processing.
• Supabase: Database and authentication hosting.
• Cloudinary: Image storage and optimization.
• Resend / Zoho SMTP: Transactional email delivery.
• Shipping Partners: For order dispatch and tracking when applicable.
• Firebase: Push notifications for the admin panel only.

These providers process data on our behalf and are expected to protect the information they handle.

We implement appropriate technical and organizational measures to protect your personal information:

• All data transmitted through the website is protected using HTTPS/TLS encryption.
• Payment data is handled by Razorpay; we do not store full card numbers on our servers.
• Database access is restricted to authorized server-side services.
• The admin panel is protected by session-based authentication and role-based access control.
• We regularly review our security practices and dependencies.

• Order and transaction records are retained for the period required by applicable Indian tax and consumer protection laws.
• Account information is retained while your account is active and for a reasonable period thereafter.
• Marketing preferences can be updated at any time through the unsubscribe option in emails or by contacting us.
• You may request deletion of your personal data subject to applicable legal retention obligations.

Under applicable data protection laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict processing for marketing purposes.
• Request your data in a structured, commonly used format where applicable.

To exercise these rights, email us at notifyadmin@lavisk.com.

Our website is not directed to children under 18. We do not knowingly collect personal information from children.

If you believe we have collected personal information from a minor, please contact us so we can review the matter and take appropriate action.

We use essential cookies for session management and security.

Where applicable, optional analytics technologies may help us understand how visitors use our website and improve our services.

You can manage cookies through your browser settings. Disabling essential cookies may affect certain website or checkout functionality.

We may update this Privacy Policy from time to time.

The Last Updated date displayed on this page will reflect the most recent revision.

Where appropriate, material changes may be communicated through email or a prominent notice on our website.

For privacy-related questions or requests, please contact us:

• Email: notifyadmin@lavisk.com
• Contact Form: Contact Us